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Accessibility at Pioneer Plays Events uk.

At Pioneer Plays, we are committed to ensuring that all of our events are inclusive and accessible for customers with disabilities. We strive to provide comprehensive accessibility measures and support. If you have specific high-dependency needs, please don’t hesitate to reach out to us.

PA/Carer Tickets

We offer free PA or carer tickets for those who require assistance, subject to a £5 process booking fee. These tickets are available with a +1 on your Access Card or registration. Please note that applications for PA/Carer.

Carer tickets are only available for standard admission and do not include access to VIP areas, as these areas do not have accessible facilities such as toilets. The accessible viewing platform, toilets, and other facilities can be found in the standard festival area.

If you wish to purchase a VIP ticket for a carer, it will be charged at the full ticket price.

If you don’t have an Access Card, you can still apply for free registration to our UK events or obtain a full Access Card here:

https://app.accesscard.online/apply/pioneer-plays/form/ 

Once you’ve purchased your ticket, email us at info@pioneerplays.com with proof of purchase, the event name, and your Access Card/registration details to receive your free PA ticket.

Accessibility Features We Offer:

  • Blue Badge Parking will be available with a valid parking ticket if car parks are available. Where car parks are not available at an event we will endeavour to issue information as to where Blue Badge holders can park.
  • Accessible Toilets
  • There will be seating available on a viewing platform for our customers with accessible needs. This will be allocated on a first come first serve basis on the day of the event as people tend to leave and come back to the platform throughout the day.


Hidden Disabilities

We recognise that some disabilities are not visible. If you need support during the festival, our Welfare Manager is available at the Welfare Tent. For any advance inquiries, contact us at info@pioneerplays.com.

Terms and Conditions

  • Access customers must enter the event via the accessible queue lane, where wristbands will be issued.
  • The name on the ticket must match your Access Card/registration, and you may be asked to provide ID at entry.
  • PA/Carers must enter, stay, and leave with the person they are assisting.
  • Additional support is available by showing your wristband to security or visiting the Welfare Tent.
  • PA tickets are not issued on a first-come, first-served basis, but cannot be provided if the event is sold out, so be sure to apply for your ticket and Access Card as early as possible.

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