Pioneer Plays - Privacy policy

1. Introduction

Pioneer Plays Malta  is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase tickets for our events.

2. Information We Collect

When you purchase tickets, we may collect the following information:

• Personal Information: Your name, email address, phone number, and billing address
• Payment Information: Credit/debit card details or other payment methods (processed securely through a third-party payment processor).
•  Transaction Details: Purchase history and preferences.
•  Technical Data: IP address, browser type, and device information when you access our website or ticketing platform.

3. How We Use Your Information

We use your information to:

• Process and manage ticket purchases.
•  Send confirmation emails, event updates, or reminders
• Provide customer support.
• Improve our services and tailor event experiences.
• Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors assisting with payment processing, ticketing, and event management.
• Legal Authorities: When required by law or to protect our rights and property.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

•  Access, correct, or delete your personal information.
• Opt out of marketing communications
• Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at malta@pioneerplays.com 

7. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website or ticketing platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pioneer Plays

malta@pioneerplays.com

07538 026315